Complete solutions serving
our clients’ strategies
SIP Telephony for Contact Centers Call Tracking, Inbound/Outbound Campaigns, Virtual Numbers, AI-Enhanced Calls, iAgility: high-performance, secure connectivity for optimized customer relations!
As a telecom operator dedicated to customer relations, iAgility provides SIP telephony solutions designed to meet the requirements of contact centers. Our infrastructure guarantees optimal service quality, even for the largest call volumes.
Maximum reachability
• Unlimited and dynamic capacity (CAPS and simultaneous calls immediately available).
• Simplified interconnection with your environment (public or private network).
• National and international coverage in over 130 countries.
Secure and reliable infrastructure
• Secure telephony “by design,” compliant with the highest standards.
• Direct interconnections with operators for a stable and high-performance network.
• Secure your communications against hacking with our STIR SHAKEN certificates and advanced monitoring tools.
Intuitive management and total control
• Manage your SIP trunks, phone numbers, and campaigns via our customer extranet.
• An optimized SIP core network, integrating the latest RCS technologies to improve reachability and bypass filters.
• Take advantage of artificial intelligence to enrich your call reports with a single click.
An improved experience for your call centers
• Inbound and outbound services, virtual private numbers, portability, and advanced call management.
• Compatibility with our contact center solutions and most platforms on the market.
• Competitive and transparent rates, with prepaid or postpaid per-minute billing.
Boost your telephony performance.
With iAgility, enjoy a reliable, flexible, and scalable SIP solution designed to optimize your contact rate and strengthen customer engagement. Switch to SIP telephony without constraints or delays!
Switch to SIP telephony without constraints or delays!
TRUNK SIP
A cloud telephony solution tailored to your business challenges.
iAgility’s SIP Trunk allows you to manage your telephony remotely, without physical deployment, ensuring total flexibility and immediate responsiveness to your operational needs or Business Continuity Plans (BCPs).
Why choose our SIP Trunk solution?
Instant deployment & total accessibility
• Activation in a matter of hours, with no on-site intervention required.
• Fast interconnection to your telephone switchboard (IPBX) or cloud solutions.
• Compatible with on-site infrastructure and virtual telephone switchboards hosted in the cloud.
Cost optimization & ease of management
• Transparent and controlled billing: pay-as-you-go or all-inclusive subscription, with no surprises.
• Forget about the costs associated with your employees’ phone usage everything is included.
• Reduce international costs by using local and international numbers.
An agile solution for an international network
• Open new telephone lines in just a few hours.
• Easily create backup solutions to ensure service continuity.
• Establish a local presence internationally by calling with local numbers.
AWith iAgility, you benefit from a secure and scalable telecom infrastructure designed to meet the requirements of modern contact centers and businesses.
Switch to smarter telephony with our SIP Trunk today!
Answering machine detection (DRAO)
DRAO – Operator-Assisted Answering Machine Detection
Maximize the effectiveness of your call campaigns with our exclusive technology
iAgility, owner of its infrastructure, innovates by offering an advanced answering machine detection solution. Thanks to our proprietary SIP algorithm, OADR, we help contact centers optimize their performance by reducing unnecessary costs and improving agent processing time.
Why choose iAgility’s DRAO?
A drastic reduction in costs and wasted time
• Up to 95% savings on telecommunications costs related to answering machines.
• Significant productivity gains for your agents thanks to optimized call management..
One of the best detection rates on the market
• An innovative approach guaranteeing unmatched accuracy.
• Proprietary technology enabling ultra-fast call analysis.
Three customizable detection levels
Level 1 – Transparent detection: Minimal impact on call volume, with discreet identification of answering machines
Level 2 – Intelligent filtering: Elimination of answering machines at the beginning and end of the call, while allowing rejected calls to pass through, thus enabling the calling strategy to be adapted.
Level 3 – Maximum accuracy: Aims for 100% detection of answering machines, with zero errors, surpassing traditional solutions on the market.
With DRAO, iAgility provides advanced, reliable, and scalable technology that is ideal for maximizing the performance of your call campaigns.
Switch to intelligent call management and improve your productivity today!
Displaying numbers(ANAO)
ANAO – Operator-Assisted Number Display
Personalize your calls and build trust with your callers
With ANAO, iAgility allows you to display an optimized number for each call, improving the reachability, trustworthiness, and effectiveness of your communication campaigns.
Why use ANAO?
Improved customer relations
• Automatically display a local number corresponding to your contact’s geographical area to maximize the answer rate.
• Protect your employees with dedicated numbers, without exposing internal lines.
• Enhance your company’s image with verified multipurpose numbers (NPV).
National and international coverage
• iAgility provides you with numbers in all French geographical areas.
• Expand your presence in over 130 countries with international numbers tailored to your business.
Intelligent, automated management
• ANAO selects the most relevant number for each call based on your criteria: location, service, current campaign.
• Easily manage your number pool using our dedicated extranet.
• Ensure your calls are compliant and traceable for optimal security.
With ANAO, deliver a seamless and efficient customer experience while maintaining complete control over your communications.
Switch to intelligent number display management and boost your connectivity today!
Call Tracking (iAgilityTrack)
Measure. Optimize. Convert your calls.
Overview
What is call tracking?
It involves assigning a unique phone number to each traffic source (Google ad, social media, email, banner, flyer, etc.). When a prospect dials this number, iAgilityTrack immediately knows which campaign triggered the call. This allows you to connect your marketing investments to phone conversations, even if the user never filled out a form.
What you get
- Complete transparency : ou can precisely identify the channels that generate qualified calls.
- Budget optimization: you stop unnecessary spending and reinforce effective levers.
- Seamless customer experience: local numbers, instant connection, and HD voice quality thanks to our operator network..
- Real-time decisions: clear dashboards and alerts to adjust your campaigns without delay.
In short, iAgilityTrack eliminates the “gray area” between your digital actions and your calls, maximizing your ROI.
Key benefits
- Omnichannel attribution: track every dollar spent from click to phone conversion..
- Instant ROI optimization: feed Google Ads, Meta, and your BI with real-time offline conversions..
- Security & privacy: hosting in France, SRTP/TLS encryption, guaranteed data residency..
- Operator quality: high-availability voice network (99.95% SLA), active-active routing, global dialing.
- Conversational AI: automatic transcription, intent scoring, and sentiment analysis to prioritize your leads.
Key features
| Function | Pack Growth (PME) | Enterprise Package (Large Groups) |
|---|---|---|
| Dynamic numbers & offline tracking | ✔ | ✔ |
| Real-time dashboards | ✔ | ✔ |
| AI transcription & keywords | Option | ✔ |
| Sentiment & intent scoring | — | ✔ |
| Google Ads/GA4/CRM integrations | ✔ | ✔ |
| REST API & webhooks | ✔ | ✔ |
| Geographic & schedule routing | ✔ | ✔ |
| 99.95% voice SLA & 24/7 support | — | ✔ |
| Data residency in France + contracts | ✔ | ✔ |
- SIP operator core with multi-data center resilience
- AI microservices deployed on private Kubernetes clusters.
- GDPR, ISO 27001, and HDS compliance for sensitive data.
Return on investment
“Our customers see up to 30% more qualified leads and a 20% reduction in cost per acquisition after 90 days of use.”