Complete solutions serving
our clients’ strategies
Omnichannel enterprise messaging
A single point of entry for your SMS, RCS, WhatsApp, and social media messages. Orchestration, compliance, and measurable ROI, integrated with our operator infrastructure hosted in France.
Priority use cases
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Marketing : acquisition, promotions, retargeting, drive-to-store.
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Operations: notifications, OTP, order statuses, appointment reminders
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Customer relations: 1-to-1 conversations, after-sales service, NPS/CSAT, debt collection.
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Automation: scenarios, bots, quick responses, CRM/ITSM integration.
Channels, proper use
SMS
Universal coverage. Record read rates. Ideal for alerts, OTPs, reminders.
RCS
Rich visuals, maps, buttons, carousels. Guided conversations and assisted conversion.
WhatsApp Business
International reach, reliability, approved templates. Customer service and critical notifications.
Social media (Messenger, Instagram)
Native engagement. Social care and conversational commerce.
Orchestration and AI
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Omnichannel scenarios with rules: preferred channel, optimal time, intelligent follow-up.
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Data enrichment and scoring. A/B testing, marketing pressure control.
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“MultiMessage Manager”: lists, content by media, landing pages, feedback tracking..
Quality of service and security
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Premium routing, LCR, automatic failover. Real-time monitoring and analytics.
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Hosting in France, multi-data center redundancy, flow and access encryption.
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Compliance: consent management, opt-out, traceability, logging.
Integration
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REST API, SMPP, webhooks. SDK and examples.
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CCaaS/CRM connectors. SSO and access control.
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SaaS or hybrid deployment depending on your requirements.
Quick comparison table
| Channel | Reach | Rich media | Conversation | Latency | Key uses |
|---|---|---|---|---|---|
| SMS | Very high | No | Low | Very low | OTP, alerts, reminders |
| RCS | Medium→strong | Yes | Strong | Weak | Promo rich, guided tours |
| International | Yes | Very strong | Weak | Customer service, critical notifications | |
| Messenger/Instagram | Meta ecosystems | Yes | Strong | Weak | Social care, engagement |
SMStudio – Manage your mobile campaigns like a pro
Integrated campaign manager
• Easily create, plan, and track your mobile campaigns
• Enrich your messages with your contacts’ data (name, profile, history, etc.)
Intuitive NoCode editor
• Easily create your content (SMS, emails, HTML landing pages, etc.) without technical skills
• Bring your campaigns to life with engaging visuals and content
Smart multi-campaign strategies
• Automate your follow-ups based on the responses you receive
• Tailor your messages to maximize your results
Centralized & secure messaging
• Use professional accounts to guarantee deliverability
• Stay in control of all your channels: SMS, email, push notifications, etc.
Send your SMS messages from your own software!
Simple and quick integration
• Direct connection to your business tools via documented and standardized REST APIs
• Rapid deployment without heavy infrastructure, compatible with cloud or on-premise
Automated communications
• Direct connection to your business tools via documented and standardized REST APIs
• Rapid deployment without heavy infrastructure, compatible with cloud or on-premise
Performance & Deliverability
• Access to premium operator routes for fast and reliable message delivery
• Real-time tracking of sending status, reception rates, and detailed error management
Security & Compliance
• Data hosted in France, GDPR compliant, with encrypted data flows
• ARCEP-approved operator environment for guaranteed high availability and traceability